Saturday, July 23, 2011

ISO 20000 & ISO 27001 Certification Consultants in Delhi, Pune, Mumbai, Kolkata

ISO 20000/BS 15000 an Information Technology Services Management system:

ISO 20000 is the worlds first international standard for IT Service Management. It consists of two distinct parts:
1. The Specification
    ISO20000-1 defines the requirements for a service provider to deliver managed services.

2. The Code of Practice
    ISO20000-2 describes detailed best practices for the processes defined within 
    ISO 20000-1.
Overall, these standards specify five key group service management processes: Service Delivery, Relationship, Resolution, Control and Release.
The standards are based upon an earlier pair of documents published by BSI (BS15000).

ISO/IEC 27001:2005/BS 7799 Information security management systems: 

ISO 27001 is the standard generic in nature applicable to all business sectors which globally recognized standard for information security management systems.
The standard is designed to ensure the selection of adequate and proportionate security controls. This helps you to protect your information assets and give confidence to any interested parties, especially your customers.  
ISO 27001 is an International Standard giving requirements related to ISMS in order to enable an organization to assess its risk and implement appropriate controls to ensure:
  • Confidentiality: ensuring that the information is accessible only to those authorized to access it.
  • Integrity: ensuring that the information is accurate and complete and that the information is not modified without authorization.
  • Availability: ensuring that the information is accessible to authorized users when required.